Transportation Management Software (TMS) is a tool to assist healthcare and transportation organizations to streamline their non-emergency medical transportation (NEMT) services. Moving to a TMS system can be daunting, yet the rewards are substantial. Ideally, TMS will support an organization’s processes and allow for customizations. The time and effort needed to support operations with TMS will be worth the investment.
Let’s discuss the financial benefits of using NEMT software:
When it comes to NEMT services, efficiency does not only refer to the timely way patients receive transportation support, but it also refers to the efficient way in which transportation services are set up, scheduled, and carried out. From missed trips to unoptimized routes, transportation services can have inefficiencies which eat into a budget. The benefit of increased efficiency comes with a reduction in errors and delays, as well as by increasing the number of passengers transported per hour. This then increases the organization’s bottom line. The more efficient TMS makes transportation services, the more time the organization can focus on the customer and not on the technology.
NEMT involves so many different moving parts and invested parties. Unfortunately, invoices can fall through the cracks because of this. Hunting down unpaid invoices doesn’t just represent money being left on the table, it represents a major loss of time. TMS can empower you to automate your invoicing process however you need to, whether it’s immediately after a trip is completed, or later. This can help reduce the number of invoices that go unpaid. Especially if you implement automated reminders for outstanding invoices.
Data that Makes a Difference
Unlike manual systems, including spreadsheets, TMS generates reports that allow organizations to identify trends in transportation services that may lead to missed trips or delays along with any other key performance indicators an organization may have. Some of these include on-time performance, passenger on-board time, and cost per trip by transportation mode. For example, missed trips result in loss of funds. Understanding why these missed trips occur allows organizations to implement processes to better prevent them in the future. Without this data, healthcare organizations would not be aware of the adjustments that they could implement to reduce further losses. You can also implement notifications to help ensure that people are ready for their trip by the time your drivers arrive.
Reduce Administrative Expenses
One of the main financial benefits of TMS is the reduction of administrative costs for manual and repetitive activities. The software system automates as many of the tasks including route creation and trip distribution, trip notification calls for members, and real-time route updates to accommodate cancellations. Not only does this software reduce the number of errors that occur in administrative work, but it also reduces the number of admin hours needed to support an organization.
Discovering the Financial Benefits of NEMT Software
Transportation Management Software is an important tool that provides assistance to healthcare organizations. From improved efficiency to in-depth data analysis, TMS offers ways to reduce costs so NEMT businesses can reallocate their budgets to providing additional or improved services and looking for ways to better meet the needs of underrepresented communities.
For more information about the financial benefits of investing in Transportation Management Software, contact us today to speak with a Momentm team member that understands your passion for NEMT.