NEMT Software For Brokers

Integrated NEMT software solution to make operational improvements and boost your bottom line.

Coordination and exchange of information is the key to an efficient NEMT broker model. This can include the exchange of data between broker and provider, broker and client, provider and client, and broker and funding agency. It can include the communication of client information, proof of eligibility, proof of on-time service, and even the verification of driver licenses. A total view of contract and provider information, with the ability to drill down to detailed data sets can enable your operation to gain key insight into metrics, report on quality service, and at the same time deliver a higher quality of service.

How Our NEMT Software Helps Brokers Like You

With our integrated solutions, clients have more control over their trips, full 24/7 service and a greater sense of comfort with your service. Automation and on-line portals make your service more dependable and predictable.

Simplify Trip Assignments

Simplify trip assignments and easily select the least costly, most appropriate transportation for each client and each trip. Easily build and suggest efficient schedules for your contracted providers that minimize idle-time and maximize resources.

Connect your Entire NEMT Eco-System

Share vital data and information throughout your entire NEMT eco-system: state agencies, managed care organizations, providers and clients. Manage multiple providers and multiple funding sources. Total insight into every part of your operation.

Gain Insights & Report Easily

Gain operational insights and accurately report performance data for government and funder audits. Log and view statistics including: cumulative trips, trips by mode, trip purposes, no-shows, cancellations and late cancellations.

Solid Connection With Providers

All mission-critical data is shared and accessible. Billing goes smoothly and providers can rely upon timely reimbursements. When providers and brokers are connected, brokers have complete insight into their operation, their trips, their clients and quality of service.

Better Client Communication

Integration with Momentm NovusMED Notifications and online Passenger Portal means clients are notified of upcoming trips and the back-office is immediately informed when clients book, cancel or confirm trips online. The system communicates with the Provider Mobile app to ensure drivers automatically receive any scheduling changes.

Reduce Staff Time and Call Volume

With self-service trip booking features, data is captured once. This improves accuracy and means no re-keying of data. Through better communication with funding agencies, client information can be securely shared and edited online, without the need to call into your office.

Stay Secure & Compliant

Enhanced security to ensure continued confidentiality, integrity, and availability of solutions. Exceptional ratings and scores on HIPAA attestation, Secured Software Development Life Cycle, HITRUST RAPID Assessment and Cyber Risk Scorecard

API Integration

Access to Uber Health, through a seamless API integration within NovusMED. Clients will be able to request rides with Uber Health through existing Momentm workflows.

See the power of Momentm firsthand!

Streamline your non-emergency medical transportation operations today

Our NEMT Software Features


Simplify trip assignments and easily select the least costly, most appropriate transportation.


Ensure your members receive timely and efficient service to meet their transportation needs.


Help providers determine the most efficient and effective route when transporting your members.


Automated electronic data transmission improves billing accuracy and compliance and reduces rejected trips.


Gain operational insights and accurately report performance data for stakeholders

Client Notifications

Send members the latest updates regarding their trip to ensure everyone is on the same page.

Online Booking & Passenger Portal

Self-serve tool to empower members to manage their transportation experience.

Credential Management

Manage credentials to ensure that only qualified drivers and vehicles provide trips to your members.

Data Center Services

Secure HIPAA-compliant, Tier 3 data center to upload your database, core application, and add-on products to

In-Vehicle Apps

Helps transportation providers and drivers exchange information with their brokers and/or trip providers

Volunteer Management

Helps organizations manage volunteer activity like reimbursements, trip manifests and vehicles with ease

Ready to transform your NEMT brokerage?

Customer Feedback That Inspires Us

When we were looking to update our previous transportation software to a robust transportation software, I met with a lot of companies and did not see a close comparison to the Momentm’s (previously TripSpark) Novus program. The ability to scale the solutions based upon the scheduling parameters and violations has been paramount to our success.
Michael Milavec
Transportation Director
PACE Health Care Transportation - Senior Life
The bottom line is that we believe in what we do. We were able to achieve a major milestone in 90 days by building an entire statewide organization of provider, delivery source, call center and claims processing. The future of WellTrans is looking very bright.
William Retherford
We now have drivers able to pick up multiple patients. That cost reduction helps us give more rides to more people.
Gerry Holmes
Director of IT
Canadian Cancer Society

How We Helped Our Clients Succeed

Our case studies feature a unique customer story that highlights the challenges they faced, the solutions we provided, and the outcomes they achieved.

Ready to transform your NEMT brokerage?


A NEMT Broker software solution allows NEMT brokers to manage their transportation operations more efficiently. It automates the process of scheduling and dispatching drivers, managing trips and payments, and tracking the performance of the business.
A NEMT Broker software solution offers several benefits such as improved efficiency, reduced costs, enhanced customer service, increased revenue, and better compliance with regulatory requirements. It enables NEMT brokers to streamline their operations, manage their fleets and transportation providers more effectively, and provide better services to their clients.
A NEMT Broker software solution works by automating the various tasks involved in managing a NEMT transportation business. It allows NEMT brokers to create and manage ride requests, dispatch drivers, and track their performance in real time. The software also provides tools for managing payments, billing, and generating reports to track the performance of the business.
A NEMT Broker software solution should have features such as automated ride scheduling and dispatching, driver and vehicle management, real-time tracking and monitoring, trip management and routing, payment processing, invoicing and billing, and reporting and analytics.
The cost of NEMT broker software solution varies depending on the various modules and add-ons required. Get in touch with us to discuss this in more detail.
Most NEMT Broker software solutions are designed to be user-friendly and require little technical expertise to use. From beginner to expert, Momentm NovusMED users will receive hands-on training to improve productivity and expertise with our products, third-party applications, and background systems.

Find out if Momentm's NEMT broker solution is right for you.

Request a demo

Experience NovusMED firsthand by requesting a demo.

Alternatively, speak to one of our team members at +1-833-668-7253

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