NEMT Billing Software and Claims Management for Non-Emergency Medical Transportation

Medical Claims and Billing Made Easy!

NEMT billing services improves billing accuracy and compliance and reduces rejected trips. Receive faster reimbursements from multiple funding sources including Medicaid, Medicare, and other contracts. Transactions comply with HIPAA data confidentiality laws and information for audits is automatically captured.

Benefits

  • Easy to Use Interface – Manage claims for both funders and providers within one screen
  • Audit Reporting – Charges to funding sources and provider reimbursements are tracked for Medical and Customer contract audits. Download data directly from transportation billing software and create billing summaries by provider with claim counts and amounts
  • Claims Processing – Filter to search for provider claims that have been paid and claims that are pending payment. Rejected submissions are flagged and the cause of the rejection is clearly defined, allowing for quick claim reconciliation
  • Avoid Unauthorized Payments – Cross reference active drivers and providers to ensure payments are only authorized for active drivers and vehicles
  • Data Export – Export data from transport billing software in a format that can be recognized by most popular accounts receivable systems

Problems this Solution Solves

One Solution for All NEMT Problem

Billing teams often spend hours re-entering trip data, matching it to claims, and formatting invoices. This repetitive work not only delays submissions but also increases the chance of human error and slows down cash flow.

Missing documentation, incorrect coding, or mismatched trip details frequently result in rejected or underpaid claims. Each denial means more rework, more time wasted, and a direct hit to revenue.

Every payer has different rules and submission requirements. Without automation to keep track of these variations, providers struggle with compliance, causing unnecessary delays and rejected claims.

Matching billed trips against received payments can be tedious and error-prone. Without streamlined reconciliation, discrepancies linger and accounting becomes messy.

Discover the effect our NEMT billing services can have on your Medicaid billing and claims management.

FAQs

NovusMED Passenger Portal allows passengers to book rides online through a user-friendly portal. The NEMT billing software provider then automates the scheduling and dispatching of rides, assigns vehicles and drivers.s text messaging and automated appointment reminders.

Some key features to look for include electronic billing and claims submission, automated payment processing, real-time eligibility verification, customizable reporting and analytics, automated appointment scheduling and dispatching, and HIPAA-compliant data security measures.

When choosing NEMT billing software, consider your specific needs and requirements, as well as your budget. It’s also a good idea to read reviews and compare the features of different software options before making a decision. You may also want to consider reaching out to vendors for demos or trial periods to test out the software before committing to a purchase.

Customer Feedback That Inspires Us

Hear first-hand from our incredible community of customers.

NovusMED’s reporting capabilities provides us the data we need to accurately invoice. The report integrates with our invoicing program – this has saved us a huge amount of time.
Cheryl Kastrenakes
Executive Director
Greater Mercer Transportation Management Association
When we were looking to update our previous transportation software to a robust transportation software, I met with a lot of companies and did not see a close comparison to the Momentm’s (previously TripSpark) Novus program. The ability to scale the solutions based upon the scheduling parameters and violations has been paramount to our success.
Michael Milavec
Transportation Director
PACE Health Care Transportation - Senior Life
The bottom line is that we believe in what we do. We were able to achieve a major milestone in 90 days by building an entire statewide organization of provider, delivery source, call center and claims processing. The future of WellTrans is looking very bright.
William Retherford
CEO
WellTrans

How We Helped Our Clients Succeed

Our case studies feature a unique customer story that highlights the challenges they faced, the solutions we provided, and the outcomes they achieved.

Discover the effect our NEMT billing services can have on your Medicaid billing and claims management.

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