NEMT Dispatch Software For Non-Emergency Medical Transportation

Efficiently Coordinate Your Non-Emergency Medical Transportation with NovusMED's Dispatch Solution

NovusMED non-emergency medical transportation software solution helps dispatchers assign trips to drivers, communicate with them in real time, and make necessary adjustments to the schedule based on changing circumstances.

Our dispatch solution plays a critical role in ensuring that members receive the appropriate medical transportation they need, while also helping NEMT providers streamline their operations and improve efficiency


Improved Efficiency

Non-emergency medical transportation dispatch software can help streamline scheduling and dispatching processes, allowing dispatchers to quickly assign trips to drivers and optimize routes for more efficient transportation, leading to reduced wait times overall improved efficiency of the transportation operation.

Increased efficiency with NEMT software

More Accurate

NovusMED can help eliminate errors in scheduling and dispatching, reducing the likelihood of missed appointments or delayed transportation. This can help improve patient satisfaction and reduce the risk of negative health outcomes.

Real-time Monitoring

Our solution allows dispatchers to monitor trips in real-time, providing them with up-to-date information on the status of trips, the location of vehicles, and any issues that may arise. This can help dispatchers make necessary adjustments to the schedule to ensure that patients receive timely transportation.

Cost Savings

By optimizing routes and reducing the number of empty trips, NovusMED dispatching solution can help transportation companies save on fuel costs and reduce wear and tear on vehicles. This can help improve the bottom line of the transportation operation.

Improved Member Care

NEMT dispatch software can help healthcare providers ensure that members receive the appropriate medical transportation they need, improving their access to healthcare services and ultimately leading to better health outcomes.

Discover the difference our NEMT software can have on dispatching

Problems this Solution Solves


Non-emergency medical transportation dispatch software is a type of software that is designed to help manage and streamline the transportation of patients who require non-emergency medical attention.

The software works by automating the process of scheduling, dispatching, and tracking transportation vehicles. It can also help with real-time monitoring of the transportation process, as well as providing analytics and reporting features.

The benefits of using this type of software include increased efficiency, improved patient experience, better communication between dispatchers and drivers, reduced operational costs, and enhanced safety and security.

Some key features to look for include scheduling and dispatching tools, real-time vehicle tracking, communication tools, billing and invoicing capabilities, analytics and reporting features, and mobile access.

When choosing the right software, consider factors such as ease of use, scalability, customization options, pricing, and customer support. It can also be helpful to read reviews and get recommendations from other non-emergency medical transportation providers.

Lack of communication between dispatchers, drivers, and patients can lead to confusion and misunderstandings, resulting in missed or delayed pickups.

Outdated technology can result in inefficiencies in dispatching, scheduling, and tracking of vehicles, leading to delays and missed appointments.

Non-emergency medical transportation involves transporting individuals with medical needs, and safety concerns such as ensuring proper wheelchair securement and avoiding traffic accidents must be addressed.

Discover the difference our NEMT software can have on dispatching.

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