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The work you do every day is critical to ensure that your members reach their appointments on time and get the necessary healthcare services required. A software outage impacts not only your members but also your entire healthcare network. For this reason, Momentm invests heavily in its support teams to ensure you receive world-class software support without interruption.

Momentm prides itself on providing prompt and efficient service, and we understand that your time is valuable. That’s why we make it a priority to respond to all customer inquiries as quickly as possible. Our goal is to make sure you have the information you need, when you need it.

FAQs

Please contact us at 833-MMT-SUPP (833-667-7877) or email non-emergency requests to [email protected]

Our helpdesk is open from 8am to 8pm EST Monday through Friday, and then for outages and emergencies only from 8pm to 8am EST Monday through Friday and all day Saturday and Sunday.

Please contact Momentm Customer Care. We are always excited to receive feedback from our partners in business!

Please contact Momentm Customer Care and the team will help resolve any issues you may have.

Please address any billing / invoice questions to [email protected]

Please contact Momentm Customer Care. 

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    Momentm is a dedicated Health & Human Services Transportation software company, emerging with 30+ years of prior experience from TripSpark and Trapeze. We are committed to addressing a key social determinant of health (SDOH), namely non-emergency medical transportation (NEMT), for many market segments including Managed Care Organizations, brokers, transportation providers, PACE, IDD and health groups.

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