Common Questions About NEMT and NEMT Software

In 2023, many businesses, including NEMT professionals, may be researching how to provide better service and better experiences for all involved parties. As the demand for this service increases, we’ve also seen some questions from those who might be looking to start a new journey in NEMT.

How can I use medical transportation technology to get better results?

With the right software, you can make all manner of improvements to your daily operations, no matter what kind of NEMT professional you are (or plan to be). Some notable possibilities include:

  • Automatically generated schedules optimized for various factors such as crafting routes involving riders with the least distance between them, or specific needs your riders may have like wheelchair access.
  • Automated reporting helps you keep tabs on any key information you might need for compliance or business management.
  • Billing for services right after they’ve been performed to help decrease slow cash flow.

How can I improve my NEMT dispatching system?

Your dispatch needs will determine where you can make a lot of your improvements, as there are plenty of different phone systems, software, and scheduling applications that can make up your dispatch. However, Momentm does have the ability to automate certain dispatching calls and notifications like if a trip has been canceled or when a driver will be arriving soon. Also, real-time viewing of your drivers and the ability to quickly move trips off and on to vehicles add even more value for your investment.

How much does NEMT software cost?

You are investing in your business. Various factors go into this, including the size of your business and the features you’d be using. Certain kinds of NEMT software, such as Momentm’s NovusMED, offer additional functionalities that would increase your price. If you’re needing a specific figure, we will be able to give you a more comprehensive idea of what that will look like during a conversation about your business needs.

What’s the best billing software for NEMT?

This depends on the scale of your business, as well as what kind of billing you’re doing. However, considering you’ve found your way to our site, we feel confident in saying that Momentm’s software might be able to help, as you’ll benefit from the scheduling software, reporting tools, and other features it offers on top of its billing features. Connections with other software platforms and brokerages highlight additional advantages when it comes to billing for services.

Don’t Hesitate to Reach Out!

NEMT and delivering excellence in service and care is our passion and we love helping both our existing and potential partners find ways to do even better than they already are.

Contact us to speak with one of our knowledgeable, friendly team members about strategies for optimizing your NEMT business.

Kris Lyon

Kris, VP, Business Development, specializes in adapting the operational needs of customers to Momentm's NEMT software platforms. With a strong 30+ year history working in the Health and Human Services field, Kris provides insight into the health care industry and its relation to medical transportation.

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