NEMT Software for MCOs and State Agencies

How Momentm Will Assist Medicare Advantage’s New Transportation Benefits

What is Changing with Medicare Advantage Transportation Benefits
Medicare has seen tremendous growth over the past decade, which has resulted in an increase of Medicare Advantage enrollments. As the U.S. population ages, the need for medical and non-medical assistance is greater now more than ever.

Beginning in 2020, Medicare Advantage plans shifted to incorporate additional services for select benefit plans or for enrollees with specific requirements. Non-emergent medical transportation (NEMT) is one of many services that is now offered, as transportation is one of the primary social determinants of health.

What Resources are Needed for Transportation Benefits?
Due to the increase in the aging population and their desire for more medical benefits through Medicare Advantage, and the eligibility to use transportation benefits, there is a level of preparation required to accommodate the use of these benefits. While the NEMT benefit may be accessible, Medicare Advantage must ensure that necessary resources are in place to efficiently manage the transportation services for all enrollees. Services include scheduling transportation, determining the most appropriate mode of service, billing, and booking portals for enrollees’ use. Without the proper resources, the facilitation of transportation services needed by aging citizens will be flawed, overwhelming, and, thus, ineffective.

How Can Momentm Help?
Momentm, the leading health and human services transportation software company, specializes in assisting transportation providers, MCOs, brokers, and private insurance, such as Medicare Advantage, with NEMT support. As healthcare transportation is a complex area, Momentm’s high-value, configurable software suite is the solution to Medicare Advantage’s needs and problems that have yet to arise. Medicare Advantage is assisting millions of Americans by adding transportation services to its benefits plans, and Momentm is ready to support this improvement by ensuring transportation services run efficiently and seamlessly.

From scheduling to dispatching, from routing to analytics, Momentm’s software improves operational efficiency and the user’s experience from a client service perspective. Momentm’s reliability and easy-to-use software features will maximize the efficiency of NEMT transportation for Medicare Advantage, which will benefit all enrollees; studies have shown that NEMT can reduce barriers to access healthcare and can also reduce the number of missed appointments. The stresses of rapidly increasing enrollment in Medicare Advantage Plans and the new NEMT benefits will be alleviated or prevented altogether with the transportation software solution that Momentm provides.

How to Get Started and Stay Ahead
Staying informed is the best way to ensure you are aware of what is happening in the industry and can adapt when necessary. Reading our blog and keeping in touch with us are great first steps, though we also recommend looking at what NEMT Today and NEMTAC have to say.

Momentm’s software offers a wide variety of customizable solutions to support the implementation of Medicare Advantage and other healthcare insurance plans. Momentm wants to help you address any upcoming or pre-existing issues that you are handling, either within the industry as a whole or unique to your business. Our team members have catered solutions to MCOs, Brokers, PACE programs, and transportation providers, using their direct experience in the NEMT industry. We know what will help keep your operations running smoothly and seamlessly despite the additions to Medicare Advantage.

Contact our team for a software demonstration and a consultation to discuss how Momentm’s NEMT software platform is the right solution for your business today and in the future.

Kris Lyon

Kris, VP, Business Development, specializes in adapting the operational needs of customers to Momentm's NEMT software platforms. With a strong 30+ year history working in the Health and Human Services field, Kris provides insight into the health care industry and its relation to medical transportation.

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