Maximizing NEMT Efficiency: The Power of Mileage Reimbursement in 2025

Maximizing NEMT Efficiency: The Power of Mileage Reimbursement in 2025

The Triple Aim Advantage

In 2007, the Institute of Healthcare Improvement (IHI) developed the Triple Aim initiative to help health care organizations improve patient care while reducing the rate of increase in the per capita cost of care. This initiative considers the quality, access, and reliability of healthcare services such as NEMT.

Mileage reimbursement is in large part an asset to fulfill IHI’s Triple Aim goals in the following ways:

  1. Cost Reduction: If members can drive themselves or have family members and loved ones available to drive them, brokerages can significantly cut the higher costs associated with professional drivers and medical vehicles
  2. Enhanced Member Experience: The convenience of using their own vehicle or being driven by a loved on offers flexibility and comfort for some members. The ability to retain their independence can reduce stress associated with medical appointments and may provide an opportunity for socialisation during the trip.
  3. Improved Health Outcomes: When members have a comfortable and reliable mode of transportation, they are more likely to attend their medical appointments regularly, leading to better health outcomes and improved overall well-being.

Enhancing Longevity of NEMT Providers with Mileage Reimbursement Software

Mileage reimbursement programs has become a valuable opportunity for transportation providers to increase operational longevity. While managing and processing reimbursements manually can become a tedious and time-consuming task, NEMT scheduling software can alleviate this burden off your shoulders.

Momentm’s NEMT scheduling software includes a specialized tool to efficiently manage mileage reimbursement, addressing the growing need for cost-effective transportation solutions in the NEMT industry.

Flexible Reimbursement Models

NovusMED is designed to manage various reimbursement scenarios, including:

  • Members driving themselves and receiving reimbursement
  • Friends or family members driving and receiving reimbursement
  • Family members driving with the client receiving reimbursement

Streamlined Booking Process

  • Allows setting mileage reimbursement as the preferred provider option
  • Provides appointment verification notification both before and after the trip
  • Members can attach necessary travel documents to their trip records

Comprehensive Management Features

  • Manages and associates drivers, payees, and attendants with specific members
  • Allows default settings for each association
  • Efficiently tracks and manages reimbursements

Aya Bazzi

Aya Bazzi, Marketing Outreach Specialist, brings a fresh perspective to the Non-Emergency Medical Transportation (NEMT) industry. With a background in multi-media communications and content writing, Aya is passionate about creating innovative strategies to enhance customer engagement that resonate and empower diverse audiences in medical transportation.

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