Automatically identifies the member and opens their profile—no manual searching.
Access real-time details on service programs, funder rules, and trip limits.
Instantly view available trip slots and past rides with easy date navigation.
Jump between trip booking, profile updates, and complaint records without leaving your screen.
Minimize manual entry and double-keying to ensure compliance and clean data transfer across the NovusMED ecosystem.
It’s built primarily for brokers and transportation coordinators handling high call volumes. By centralizing data and streamlining navigation, agents can complete more calls per shift while maintaining accuracy and compliance.
Yes. All call data, member records, and communications are encrypted and managed under HIPAA-compliant protocols to protect PHI.